LEGAL
Privacy Policy
Last updated: June 2026
Who We Are
Maya Scientific Communications is a science communication agency providing design, writing, and strategy services to researchers, academic institutions, and scientific organisations. We are based in South Africa and operate remotely with clients globally.
For questions about this policy, contact us at hello@maya-comms.com.
Information We Collect
We collect information you provide directly when you submit our contact or booking form: your name, email address, institution or organisation, and details about your project. If you opt in to our newsletter, we store your email address for that purpose only.
We may also collect basic analytics data (such as page views and referral sources) through our website analytics tools. This data is aggregated and not linked to identifiable individuals.
How We Use Your Information
We use your information solely to respond to your enquiry, schedule and conduct discovery calls, send project-related communications, and, where you have explicitly opted in, send our newsletter on scientific communication.
We do not use your information for advertising, profiling, or automated decision-making. We do not sell or share your data with third parties for their own marketing purposes.
Third-Party Services
We use a small number of third-party tools to operate our business, including email and scheduling services. These providers process your data only as instructed by us and are bound by their own privacy and security obligations.
Our website may link to third-party sites (such as LinkedIn or published journal articles). We are not responsible for the privacy practices of those sites.
Your Rights
Under GDPR and the South African POPIA, you have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data, withdraw consent for newsletter communications at any time, and lodge a complaint with a relevant data protection authority.
To exercise any of these rights, email hello@maya-comms.com and we will respond within 30 days.
Cookies
Our website uses minimal cookies for basic analytics only. We do not use tracking cookies, advertising cookies, or third-party cookies. You can disable cookies in your browser settings without affecting your ability to use the site.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
We will always aim to respond within 5 business days.